Incident Response Services

Robust Incident Response Planning for Startups and SMBs

In the face of escalating cyber threats, startups and small to medium-sized businesses (SMBs) must be prepared to respond swiftly and effectively to security incidents. Phenomlab specializes in providing comprehensive incident response planning and retainer services designed to minimise damage, reduce downtime, and protect your organisation’s reputation.

Our tailored approach ensures your team is equipped with clear, actionable plans and the right expertise to detect, contain, and recover from incidents – whether it’s a data breach, ransomware attack, or insider threat.

Why Incident Response is Critical for Your Business

Cybersecurity incidents can cause significant operational disruptions, financial losses, and regulatory consequences. Without a tested incident response plan, organisations risk prolonged recovery times and greater impact.

A well-structured incident response program enables your business to:

• Detect incidents early through defined monitoring and alerting processes

• Respond promptly with coordinated actions to contain threats

• Communicate effectively with stakeholders and regulators

• Recover quickly to minimise business interruption

• Learn and improve by analysing incidents and updating defenses

Being prepared can mean the difference between a manageable event and a catastrophic breach.

Incident Readiness Assessments

We evaluate your current incident response capabilities, identifying gaps and areas for improvement. This baseline assessment ensures your program addresses real-world risks relevant to your business.

Custom Incident Response Playbooks

Phenomlab develops tailored playbooks outlining step-by-step procedures for various incident scenarios. These playbooks provide your team with clear roles, responsibilities, and actions to execute during an incident.

Simulation & Tabletop Exercises

We conduct realistic simulation exercises and tabletop drills that test your team’s preparedness and the effectiveness of your response plans. These sessions identify weaknesses and reinforce readiness.

Emergency Retainer Support

Our incident response retainers offer you immediate access to cybersecurity experts when an incident occurs. We provide hands-on support for containment, forensic investigation, remediation, and communication during critical events.

Post-Incident Analysis & Reporting

After an incident, we assist with detailed analysis, root cause identification, and compliance reporting, enabling your organisation to strengthen defences and satisfy regulatory requirements.

Benefits of Our Incident Response Program

• Reduced incident impact through swift detection and response.

• Improved operational resilience and business continuity.

• Regulatory compliance with incident notification and reporting obligations.

• Enhanced team confidence with clear guidance and regular training.

• Access to expert support during high-pressure incident situations.

• Continuous program improvement based on lessons learned.

Why Choose Phenomlab?

Phenomlab brings extensive experience in cybersecurity and incident management for startups and SMBs. We focus on creating pragmatic, scalable incident response programs tailored to your risk profile and operational realities.

Our founder-led consultancy ensures direct access to senior experts committed to guiding you through every stage – from planning to response and recovery.

Take the Next Step to Incident Preparedness

Don’t wait for a breach to test your readiness. Contact Phenomlab today to build a resilient incident response program that protects your business and supports sustainable growth.