Infrastructure Plans

Starter

Secure, scalable IT foundation tailored for early-stage startups and micro-businesses.

Growth

Scalable infrastructure design, cloud optimization, automation, and proactive support for growing businesses.

Strategic

Comprehensive infrastructure management, disaster recovery, business continuity, and compliance support for medium enterprises.

Hourly

Flexible, on-demand infrastructure expertise for specific projects, troubleshooting, or short-term needs without ongoing commitments.

Which Infrastructure Plan Should You Choose?

Starter Infrastructure Plan

Ideal for early-stage startups needing a secure, scalable IT foundation without overextending resources. This plan focuses on rapid deployment of essential infrastructure components such as basic network setup, endpoint management, and backup solutions to support your initial growth efficiently and cost-effectively.

Growth Business Infrastructure Plan

Designed for growing businesses looking to optimise and scale their IT environment. This plan includes automation of routine tasks, cloud migration and optimisation, enhanced infrastructure monitoring, and proactive maintenance-helping you improve efficiency, reduce downtime, and support evolving business demands.

Strategic Business Infrastructure Plan

Best suited for medium-sized enterprises requiring robust, compliant IT systems. This comprehensive plan covers advanced disaster recovery and business continuity strategies, enhanced security controls, regulatory compliance alignment, and strategic IT infrastructure planning to support complex operational needs and growth ambitions.

Hourly Ad-Hoc Support

Flexible IT Infrastructure Support When You Need It

Phenomlab also offers Hourly Ad-Hoc Support for organisations that require expert IT infrastructure assistance on a flexible, as-needed basis without committing to a monthly plan. This service is ideal for businesses that:

  • Need expert help with specific projects like system upgrades, migrations, or security audits

  • Experience occasional technical issues requiring senior-level troubleshooting or rapid resolution

  • Require temporary specialist resources during peak workloads or staff absences

  • Want to test consulting services before committing to a longer-term plan

  • Need urgent support outside of regular maintenance or monitoring schedules

Why Choose Hourly Ad-Hoc Support?

  • Cost-Effective: Pay only for the time and expertise you require.

  • Flexible: Access senior IT professionals without long-term contracts or retainers.

  • Responsive: Rapid engagement for urgent or one-off infrastructure challenges.

  • Complementary: Works alongside any existing plan or as a standalone service.

Whether you’re launching a new project, addressing unforeseen IT challenges, or seeking expert advice on infrastructure strategy, our ad-hoc support gives you peace of mind and access to trusted expertise exactly when you need it.

Frequently Asked Questions

Our pricing is based on the level of expertise, engagement duration, and scope of work. We offer transparent daily rates aligned with market standards, adjusted for the lean, remote-first model we operate to provide exceptional value.

None whatsoever. We pride ourselves on transparent pricing. What we quote is what you pay-no hidden fees, day zero surcharges, or surprise expenses.

Absolutely. We understand every business is unique. Our packages can be tailored or combined with ad-hoc services to meet your exact cybersecurity and infrastructure requirements.

Yes, we provide discounted rates for clients who commit to 6 or 12 months of service.

Very flexible. We offer fixed sprint packages, monthly retainers, hourly consulting, and emergency support to fit different business needs and budgets.

Yes. Our remote-first approach leverages secure tools and proven methodologies to deliver expert guidance and support efficiently-saving time and costs without compromising quality.

You can easily scale your engagement up or down. Additional hours or services can be purchased as needed, with clear communication on costs.

Build Your Custom Plan

Not Seeing Exactly What You Need?

Your business is unique, and your plan should be too.
With our Build Your Own Plan option, you can tailor services across CISO, GRC, and Infrastructure to match your exact needs, budget, and priorities.

How It Works

  1. Select Your Services – Choose only the elements you need, from risk management to network security.

  2. Decide Your Engagement Level – Pick the number of hours or days per month, or go fully ad-hoc.

  3. Set Your Budget – We’ll shape your plan to give maximum value without overspend.

  4. Get a Personalised Proposal – We send a clear, no-obligation plan within 24 hours.

Perfect For

  • Businesses that don’t fit neatly into standard packages

  • Organisations with seasonal or project-based requirements

  • Teams who want to start small and scale over time

Infrastructure Plans Comparison Table

FeatureStarter (1–2 days/month)Growth (3–5 days/month)Strategic (6–10 days/month)
Secure server setup
Network designBasicScalableAdvanced
Cloud service deploymentBasicOptimizedHybrid & advanced
Security controls integrationFoundationalEnhancedEnterprise-grade
Automation & workflow optimizationIncludedAdvanced
Disaster recovery planningIncluded
Business continuity planningIncluded
Compliance supportBasicComprehensive
Monitoring & incident managementProactive & basicContinuousProactive & comprehensive
Remote advisory & supportApprox. 1–2 days/monthApprox. 3–5 days/monthApprox. 6–10 days/month

Infrastructure Plans Comparison Table

Starter (1–2 days/month)

  • Secure server setup:
  • Network design: Basic
  • Cloud service deployment: Basic
  • Security controls integration: Foundational
  • Automation & workflow optimization:
  • Disaster recovery planning:
  • Business continuity planning:
  • Compliance support:
  • Monitoring & incident management: Proactive & basic
  • Remote advisory & support: Approx. 1–2 days/month

Growth (3–5 days/month)

  • Secure server setup:
  • Network design: Scalable
  • Cloud service deployment: Optimized
  • Security controls integration: Enhanced
  • Automation & workflow optimization: Included
  • Disaster recovery planning:
  • Business continuity planning:
  • Compliance support: Basic
  • Monitoring & incident management: Continuous
  • Remote advisory & support: Approx. 3–5 days/month

Strategic (6–10 days/month)

  • Secure server setup:
  • Network design: Advanced
  • Cloud service deployment: Hybrid & advanced
  • Security controls integration: Enterprise-grade
  • Automation & workflow optimization: Advanced
  • Disaster recovery planning: Included
  • Business continuity planning: Included
  • Compliance support: Comprehensive
  • Monitoring & incident management: Proactive & comprehensive
  • Remote advisory & support: Approx. 6–10 days/month
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