At Phenomlab Ltd ("we", "our", or "us"), we are committed to protecting and respecting your professional data privacy. This Privacy Policy outlines how we collect, process, and protect commercial and technical data provided to us through our website.

1. Information We Collect

We restrict data collection to the absolute minimum required to deliver high-level technical leadership and diagnostic auditing. We process the following categories of information:

Corporate Contact Information: Corporate name, professional email address, phone number, and matching business metadata supplied directly via encrypted communication channels, scheduling interfaces, or diagnostic request forms.
Telemetry and Technical Data: Internet Protocol (IP) addresses, browser footprints, operating system identifiers, and system access logs captured strictly for security analysis, infrastructure stability, and traffic mapping.
Operational Consent Data: Locally or client-stored token records confirming specific cookie choices and operational parameters selected by your device during interactions with this domain.

2. How We Use Your Information

We process your corporate data exclusively to execute formal diagnostic tools and maintain clean infrastructure operations:

To provision, validate, and secure our diagnostic platform assets.
To respond directly to structured technical inquiries, scheduling requests, or Statement of Work (SOW) briefs.
To analyze anonymous, aggregate server traffic metrics and platform stability.
To verify system access permissions during the deployment of the Phenomlab Perimeter Audit.

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK-GDPR) and the Data Protection Act 2018, we process your data under the following conditions:

Contractual Obligation: Processing is mandatory to execute specific pre-contractual diagnostic reviews or fulfill a mutually signed Statement of Work.
Legitimate Interests: Processing is required to defend our infrastructure perimeter, prevent malicious technical access, and evaluate aggregate system behavior.
Explicit Consent: Where you have explicitly opted into specific communication channels or chosen to permit analytical telemetry on your workstation browser.

4. Data Sharing and Disclosure

Phenomlab Ltd operates as a direct execution firm. We do not lease, trade, or monetise your professional data under any circumstances. Data distribution is restricted to:

SaaS Service Providers: Authorized toolchain processors (such as hosting nodes, Attio CRM instances, and scheduling engines) operating under strict data processing agreements that match our baseline technical security requirements.
Statutory Obligation: Competent judicial or regulatory authorities within England and Wales if mandated by law or necessary to protect corporate assets.

5. Data Retention

We retain personal and corporate information only as long as necessary to fulfill the specific purposes outlined in this policy, satisfy contractual terms within an active Statement of Work, or comply with legal, statutory, and tax reporting requirements in the United Kingdom.

6. Your Legal Rights (Under UK-GDPR)

As a business entity or individual operating within the United Kingdom, you retain full statutory authority over your data. You may exercise the following rights:

The right to request an itemized log of your processed data.
The right to correct inaccuracies or completely purge your records from our systems, subject to legal retention overrides.
The right to restrict, challenge, or object to specific processing channels.
The right to withdraw consent at any moment without loss of baseline content access.

To exercise these rights, or to address any technical data concerns, contact our corporate data function directly at: privacy@phenomlab.com.

If we do not resolve your inquiry to your satisfaction, you retain the legal right to lodge a formal complaint with the Information Commissioner's Office (ICO).

7. Technical Security

We implement strict technical and organizational safety measures to insulate your corporate records. Data transmission is encrypted using modern cryptographic protocols, and backend database systems are isolated behind secure access controls to eliminate unauthorized breaches, data leaks, or malicious exposure.

8. Third-Party Scope

This website intersects with third-party technical platforms and enterprise scheduling links. Phenomlab Ltd does not control, and explicitly disclaims liability for, the independent privacy frameworks or system logging mechanisms utilized by external endpoints.

9. Changes to This Policy

Phenomlab Ltd reserves the right to modify this Privacy Policy to match current UK statutory updates or infrastructure revisions. Any updates will be pushed live directly to this page with an adjusted "Last Updated" timestamp.

Corporate Contact:

Phenomlab Ltd Email: privacy@phenomlab.com

Domain Access: phenomlab.com

Effective Date: 8th June 2026

Last Updated: 8th June 2026

Privacy Policy